Frequently Asked Questions

Many of our customers have specific questions about our professional maid services. Here are just a few of the frequently asked questions we hear at Cleaning Company.

General Questions

Simply visit the call us or click on the button "Get A Quote" at the top right and as you provide information about your request and schedule, your quote will dynamically adjust.

Absolutely not! You can get a quote and book your cleaning online or give a call to make your request. It takes about one minute.

Cleaning supplies aren't included by default.

However, we can bring them for an additional charge. We have instock our very own locally manufactured Pyanga cleaning products

Please get in touch with us right away and we'll make arrangements to rectify the situation. We have a satisfaction guarantee that we stand by.

Scheduling Questions

We don't guarantee same-day bookings. But, depending on the day, we can often meet this requirement.

It's completely up to you. If you're not going to be available, make sure you let us know how to access your premises by filling in our contact form or phone call.

Yes, most of the time. However, we allow a one-hour window due to traffic and weather circumstances. In scenarios where our team are running late, you will be contacted to let you know the estimated time of arrival (ETA).

You are not charged until after the cleaning has been completed. Your invoice will reflect the amount of time that our team was at your premises working

Cleaning Questions

Cleaning supplies aren't included by default.

However, we can bring them for an additional charge. We have instock our very own locally manufactured Pyanga cleaning products

We offer a range of services from weekly cleaning to one-time cleaning to move-in and move-out cleaning. You can see the different services by visiting the "Services" page.